Training Pittsburgh businesses to serve customers with dementia

Sophie Wodzak of the Pittsburgh Post-Gazette wrote an article published on October 6, 2015 about Home Instead Senior Care’s new Alzheimer’s Friendly Business Program that strives to reduce the stigma surrounding the disease and supporting families facing the disease in their day-to-day life. The Alzheimer’s Friendly Business Program develops understanding about dementia symptoms and working through challenges for employees who interact with the general public. The program is free and offers both online and onsite training.

Ms. Wodzak also spoke with the ADRC’s Dr. Klunk about the benefits of this type of program.

“When people understand the situation and can deal with it calmly, that makes it much easier for everyone…. People with Alzheimer’s never lose the ability to pick up on emotional cues, so it’s important to be reassuring and kind. That really goes a long way.”

Home Instead Senior Care network’s Alzheimer’s Friendly Business program and additional resources are available on their website AlzheimersFriendlyBusiness.com.

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