Powerful Tools for Caregivers
Virtual Event , United StatesClass #3: Communicating Feelings, Needs, and Concerns Participants learn how to communicate their feelings, needs, and concerns more effectively by using “I” messages. Through brief dramatizations, participants experience the impact of both “I” messages and “You” messages (which tend to sound blaming and put people on the defensive). They practice changing “You” messages to “I” […]